Be a friendly face: To see homeless people as individuals with a story that did not start on the street.

Top News picks

Single mother wins court battle after being forced into homelessness due to housing benefit shortfall - Independent 

Homelessness in UK v Finland - a short video including the housing first model.

We need to treat a right to food as a human rights issue, says NGO - i news

Homeless people now refused social housing due to cost - Wellfair Weekly

Rough sleeping: Arrests fall as police brand law 'archaic'- i news



Support - Advice from Shelter on how to claim benefits when homeless, including the fact you should be able to use your local job centre as an address. - Help if you're on the streets: claim benefits

- please also see our local services page


Site news

IT'S Our BIRTHDAY! Yes believe it or the 30th May was one year since the page was set up. Then we had no articles, no local services and not much more than a how-to help page. Now we keep you up-to-date with the local homeless news. The sites first interview is having its final checks and we have even been on the local radio. Many thanks to all of you that been reading. There would be no point in doing this without you. As a birthday present, we ask you to please get in touch. Let us know any ideas you have, anything new you would like to see on the site, what you think or just say hi. Alternatively ( or you can do both if you are feeling generous) you can pass on this site to anyone you feel may be interested. Annette

Annette (site founder)


Thank you to...

A couple of a couple of shouts outs. Many thanks to Christina Green for donating wool for me to make blankets. I have finished the first one and will be handing it on soon. If anyone else has any spare wool it is always appreciated and I can get items directly to people who need them.

Many thanks to a close friend of mine who donated 25 handmade cards and mince pies but does not wish to be named. We handed out 21 in one day and made a lot of people smile in the process. Read about it here - Personal Experiences

Many thanks to the band Cousin Caroline who kindly donated their money from the night to the site. Keep checking in and we'll let you know how it is spent.

Thanks to C Hyde for the £5 donation, this has helped a gentleman pay for a shelter a few days before moving into his own place. After over 30 months on the streets, it means he doesn't need to spend another night on the street.

We are on Facebook.


Many thanks to my good friend Faith who has created a Facebook page for the site. Check out  


and get in touch. I would love to be able to add other people’s experiences to the site as well as my own.


The following e mail can also be used to pass on information to add to the site or just to get in touch to say hi. 


Thanks for reading

How it started


Sorry if this is a bit long, but I wanted to fully explain how the idea came about. So, please bear with me (and feel free to grab a brew).


I used to stop briefly and chat to/buy coffee and a sausage roll for a homeless person when I was in town and more regularly for whoever was sat outside my local Co-op. However, after a while, I started to feel more and more overwhelmed by the number of homeless people I could see, even in a small area. I didn’t want to buy food for just one person and ignore the others, but there was no way I could afford to buy for that many people.


One rainy morning at 2 am, I had a crazy urge to walk to the Co-op to go and buy cigarettes. (I've no idea why, I never normally bother go to the shop just for cigs at that time of the morning, especially in the rain!). Outside the shop, I saw the form of a person trying to keep dry in a phone box. I walked over, not sure what to say but wanting to say something. Have you ever had one of those moments where your brain fails to work and your mouth works on it own? That’s what happened here. I knocked on the door of the phone box and when he answers, what I blurt out is, “Good job you don’t have a sunroof..”.


Thankfully, he laughs. I buy him a sandwich and a hot drink.


I saw him a few times after that and we often chatted. Sometimes he volunteers to look after my dog while I go into the shop. If I happen to have a seizure, he will sit with me while I come around. I usually keep a look out for him in the area, and he calls to me if he sees me.


I feel we’re forming the basis of a friendship, and as I get to know him as an individual, I notice the entire time he's never asked me for money.


After a while he disappears. I ask around for him and in the process start talking to other homeless people, getting to know their names and (importantly) getting to know them as individuals.


That's when the idea for this site started.


I know the frustration of feeling there is nothing you can do to help. I also know that many people would like to help if they knew what to do. So I came up with the idea of this site.


I hope you find it useful.

About the founder

My name is Annette and welcome to Be A Friendly Face.


Be A Friendly Face is not a charity. I am one person acting individually, offering practical ways that anyone can help. I hope to build the site into a database of resources along with positive stories from myself and (hopefully) others.


Please feel free to get in touch with ideas and suggestions. Our Facebook page is now live. Or e mail -



We are now open to donations via Paypal. Whether it is a penny or a pound every last donation goes towards our cause and help to maintain our website.

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