Be a friendly face: To see homeless people as individuals with a story that did not start on the street.

Site news

Hi All,

I have added a couple of new help sites to the local services page. If anybody else knows of any of the services that may be of benefit to people experiencing or in danger of being homelessness please let me know and I’ll add them. Some new news articles have been added to the site this week. Sorry about the lack of a range of sources this month but it has been hard to find information anywhere else as one or two topics dominate the news.

I’m currently working on finishing three blankets. One of these is spoken for bit if anybody knows homeless organisation / project person in need that could use blankets please email me and let me know. Be a friendly face has also brought a pack of 50 face masks that I am currently handing out as I am out and about.

I aim to update the site at least once a week. It may take a little longer to get things on Facebook at the moment as the lady that was kindly helping me out is unable to do so at the moment.

Thank you for reading


Support - Advice from Shelter on how to claim benefits when homeless, including the fact you should be able to use your local jobcentre as an address. - Help if you're on the streets: claim benefits

Please also see our local services page


Thank you to...

Many thanks to my friend Hayle from back in my home town and her mum who kindly sent me a new batch of wool. If anyone is interested in seeing the blankets I make let me know and I'll post some photos and set up a link fo the site. Donations of wool are always welcome. I am in touch with several organisations and groups that can always use the blankets.

Many thanks to a close friend of mine (who has asked not to be named) for supplying hand-made card and mince pies for the last two Christmases. Over 50 in total to date. She has kindly offered to do the same this year.


We are on Facebook.


Many thanks to my good friend Faith who has created a Facebook page for the site. Check out  


and get in touch. I would love to be able to add other people’s experiences to the site as well as my own.


The following e mail can also be used to pass on information to add to the site or just to get in touch to say hi. 


Thanks for reading

How it started


Sorry if this is a bit long, but I wanted to fully explain how the idea came about. So, please bear with me (and feel free to grab a brew).


I used to stop briefly and chat to/buy coffee and a sausage roll for a homeless person when I was in town and more regularly for whoever was sat outside my local Co-op. However, after a while, I started to feel more and more overwhelmed by the number of homeless people I could see, even in a small area. I didn’t want to buy food for just one person and ignore the others, but there was no way I could afford to buy for that many people.


One rainy morning at 2 am, I had a crazy urge to walk to the Co-op to go and buy cigarettes. (I've no idea why, I never normally bother go to the shop just for cigs at that time of the morning, especially in the rain!). Outside the shop, I saw the form of a person trying to keep dry in a phone box. I walked over, not sure what to say but wanting to say something. Have you ever had one of those moments where your brain fails to work and your mouth works on it own? That’s what happened here. I knocked on the door of the phone box and when he answers, what I blurt out is, “Good job you don’t have a sunroof..”.


Thankfully, he laughs. I buy him a sandwich and a hot drink.


I saw him a few times after that and we often chatted. Sometimes he volunteers to look after my dog while I go into the shop. If I happen to have a seizure, he will sit with me while I come around. I usually keep a look out for him in the area, and he calls to me if he sees me.


I feel we’re forming the basis of a friendship, and as I get to know him as an individual, I notice the entire time he's never asked me for money.


After a while he disappears. I ask around for him and in the process start talking to other homeless people, getting to know their names and (importantly) getting to know them as individuals.


That's when the idea for this site started.


I know the frustration of feeling there is nothing you can do to help. I also know that many people would like to help if they knew what to do. So I came up with the idea of this site.


I hope you find it useful.

About the founder

My name is Annette and welcome to Be A Friendly Face.


Be A Friendly Face is not a charity. I am one person acting individually, offering practical ways that anyone can help. I hope to build the site into a database of resources along with positive stories from myself and (hopefully) others.


Please feel free to get in touch with ideas and suggestions. Our Facebook page is now live. Or e mail -



We are now open to donations via Paypal. Whether it is a penny or a pound every last donation goes towards our cause and help to maintain our website.

Please use the e mail address -